Return, Refund & Cancellation Policies
If the customer wants to return the order post receiving it, they have 7 days post the Delivery Time,The first complaint has to be raised within 24-48 Hours. Once we receive a return request, our team will go through the request, if the order delivered to you is damaged, defected, has a printing error, printing mistake, If the wrong size is delivered to you and/or if there is wrong shipment, we will be happy to issue a return or refund, whatever applicable.
We request you to please review the product, read product description and choose colour and Size carefully before placing an order.
Return/Refund is not available if the customer wants to return the order post receiving it for no apparent reason, except having changed His/her mind.
A lot of hard work goes into making the products that we offer, All products are made to order, Our design and manufacturing team works hard on all the products, however, we have a Human Team at Work, so there is always a margin of error, in our case, the error percentage happens to be low (0.02%). We have a simple refund policy that is drafted to ensure the best interest of both parties involved.
Refund is Provided if the Product is returned to us within 7 Days in its original Condition to customers who have received wrong/damaged product. We have a no question asked return for customers who have received Wrong, Damaged or Incomplete order from our end.
If the customer changes his mind to keep the product or if the customer wants to return the product for any reason other than the product being damaged or defected, Refund will not be provided.
Made to Orders Products are not applicable for Replacement/Refund. These are products which are not in stock but are Printed on Order. Please choose the sizes carefully.
Refund, if approved, will be done in the form Of "Store Credits"
If the sent product is damaged or defected or if the order is incomplete, the refund shall be credited into your Source Account within 7 days through NEFT. For further information, you can contact us via mail or call.
We believe in helping our customers as far as possible, and has therefore a liberal cancellation policy. However, under this policy:
- Cancellations request will not be entertained if the orders have already been verified to the customers and they have initiated the process of shipping them.
- We may choose not to cancel a Customised order.
- No cancellations are entertained for those products that have been obtained on discounted price or on a special offer price.